Billing and usage_metering - Unable to complete billing reports, the subscription window shows "No subscriptions" and "Connectivity to service URL doesn't exist from this machine."
1. Increase the billing probe log level to 5 and the log size to 10000.
2. Restart the probe and attempt to run a billing report.
3. The log file displays the following error:
ERROR [Thread-14, com.nimsoft.billing.calculation.BillingCalculationDelegate] No active offline subscription is configured. Unable to perform billing calculation until configuration is performed.
Billing probe Configuration - https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/billing/billing-versions-8-0-8-2/v8-2-billing-im-configuration#v8.2billingIMConfiguration-ConfigureanOfflineSubscriptionFile