AHD03303: Error retrieving Function Access due to an invalid handle or factory 1013

Document created by TMACUL Champion on Feb 13, 2017Last modified by TMACUL Champion on Feb 13, 2017
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AHD03303: Error retrieving Function Access due to an invalid handle or factory 1013

 

Symptom:

 

Using CA SDM Webservice on UpdateObject method where the objectHandle is wrong.

 

Solution:

Use the correct object Handle

 

Example:

  • Contact
cnt:c913B485771E1B347968E530276916387
  • Rootcause
rc:1234

 

 

Search UpdateObject 

CA SDM Objects - CA Service Management - 14.1 - CA Technologies Documentation 

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