CA ITSM - Ask a Question, Get an Answer (February 24 - March 3)

Document created by Chris_Hackett Employee on Feb 24, 2017
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".

 

Because of the great members above we only have FOUR unanswered questions for this coming week.

AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.

How to display the time  at which SLA expires for the ticket in a webi report? 

Set Ticket Urgency based on CI Urgency? 

Spell Code error in SDM12.9 

Where can I gather information about background and road map on Service Desk Manager 

 

Thank you for all your efforts!

Chris

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