CA ITSM - Ask a Question, Get an Answer (March 3 - March 10)

Document created by Chris_Hackett Employee on Mar 3, 2017
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It's great that we have such vibrant communities to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the communities is to respond to every members' question so that no one goes away "empty handed". 


Because of the great members above we only have FIVE unanswered questions for this coming week.

AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.

How to display the time  at which SLA expires for the ticket in a webi report? 

Transferring basic conf item data between ci_ tables 

Database table that stores Auto Assignment List (Group Detail) 

Knowledge Base -Rol Employee CA Service Desk Maganer 

Is there a documented procedure or best practice when changing the password to the integration account? 


Thank you for all your efforts!





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