Tech Tip : CA Single Sign-On : Session Assurance stuck before target page where the request reaches /siteminderagent/redirect.sac

Document created by Albert_Fernandez Employee on Mar 24, 2017
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Issue:

When configuring Session Assurance get stuck just before target page where the request reaches /siteminderagent/redirect.sac; SPS redirects to ca.com instead of the target page

Environment:

SPS : R12.52 SP1 CR05

Cause:

This behavior happens when the SACExt ACO parameter is not set or loaded in the current SPS ACO, preventing the request to be identified as part of the Session Assurance flow.

Resolution:

Adding the SACExt ACO parameter to the SPS ACO, solves the issue as the redirection is done properly.

Additional Information:

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