Symantec Access Management

Tech Tip : CA Single Sign-On : Adminui Crashing Intermittently on Solaris 

Apr 28, 2017 09:37 AM

Issue:


12.52 SP1 CR5 Adminui on Linux/Solaris is stopping unexpectedly.

Environment:

SiteMinder Policy Server Version:12.52.105 Build 2113 Policy Server OS & Bit version:Solaris 10 64bits AdminUI Version: 12.52.105.2112 AdminUI Server OS & Bit version:Solaris 10 64bits

Cause:
The root cause of the Adminui stopping unexpectedly is that the process is not running in the background. If you are running the script : /bin/run.sh the adminui will start but once you will do CTRL+C or terminate your telnet session, your adminUI will stop

Resolution:
Please apply below steps to prevent the Adminui from getting killed on exit:

1) In siteminder/adminui/bin/ directory run:

# ./run.sh

2) Hit "ctrl+z" to pause the program and get back to the shell;

sample output:

[1]+ Stopped ./run.sh

3) Type "bg" command to run it in the background :

# bg

sample output:

[1]+ ./run.sh &

 

4) Type below disown command for our job to keep from stopping on exit.

# disown -h %1

 

Note:

 

You should be in a bash environment

 

 

KD : TEC1738772

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