CA SDM::. Install CA Service Desk - 17.0

Document created by TMACUL Champion on Apr 29, 2017Last modified by TMACUL Champion on Oct 4, 2017
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CA Service Management 17.0 is now available 

 

Implement CA Service Management 17.0 - CA Service Management - 17.0 - CA Technologies Documentation 

 

Install CA Service Desk Manager 17.0 (Windows) - CA Service Management - 17.0 - CA Technologies Documentation 

 

PRE-REQs

 

8Dot3

IIS

SQL Server Client 

PsTools - mirror 

Download Link Liferay 6.1.2 

 

ImagesDescription
01. Download the DVD01142316E from CA Support.
02. Execute Setup
03. Select a language of your choice. Click Next.
04. Select CA Service Management. Click Next.
05. Review and Accept the License Agreement Information.
06. Select Microsoft SQL Server 
07. Select the Products

08. Next

09. Credentials details

10. CA SDM Product configuration
11. Sever details
12. Support Automation Details
13. REST Web Services Configuration
14. Xflow Configuration
15. Search Server configuration
16. Collaboration Server Configuration
17. USS Configuration
18. USS Credentials
19. USS mail server configuration
20. Configuration Summary
21. Installation process
22. Next
23. Finish
Login
interface

 

 

 

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Baixar o SQL Server Management Studio (SSMS) | Microsoft Docs 

 

SupportArmyKnife1.3.jar 

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