Knowledge Doc Report:  July, 2017 (Monthly and Quarterly)  CA IT Asset Manager

Document created by David-Ng Employee on Jul 6, 2017
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Hello!  Welcome to July, and the beginning of a new quarter!

 

Starting with this month and quarter, we will be posting a monthly report on the content of our Knowledge Base, highlighting what's new and what's popular.  This will be presented at the start of every month moving forward.  Every three months, at the start of a new quarter (July, October, January, and April) we will also present materials relevant to the previous quarter that passed.

 

The following documents were published during the month of June, 2017 (15 most recent):

 

The following documents were the most frequently accessed entries during the month of June, 2017 (top 15 by hit count):

Tech Doc #

Doc Name

Total

TEC482475

"3706 Provider cannot be found. It may not be properly installed" when trying to connect the Unicenter Asset Portfolio Management application to the Oracle 10g database.

467

TEC597832

ITAM 12.7 - APM 12.6 Install Tips

121

TEC1272297

Zend Guard Run-time support missing!

88

TEC481156

'REGEDIT' is not recognized error when running a batch file

69

TEC1193892

Installing PHP for IIS Using Microsoft Web Platform Installer Offline

68

TEC1454583

In CA Asset Portfolio Management, when browsing to search for a new data file on an import, receive a java script error: Unable to get property 'Style' of undefined or null reference.

61

TEC1538342

Patch applied but not showing within Control Panel / Programs / View installed updates.

50

TEC566166

Steps to repoint a Business Objects Universe to a new reporting database (for Software Compliance Manager or Asset Portfolio Management 12.x installations)

47

TEC597390

Error assigning a linked field: The message received from the server could not be parsed.

45

TEC1173404

Validation of Anti-XSRF token failed.

44

TEC257378

"Unexpected Error -2147467259/Oracle error message"

38

TEC1339532

Configure ODBC for SQL database TLS 1.2 for CA Business Intelligence

37

TEC567554

SAP BusinessObjects Service Pack and Patch details

35

TEC612321

'A Java Exception has Occurred' error is received when clicking on the Migration Utility button during the UAPM 11.3.4 upgrade to apm 12.9.

34

TEC475720

Error: A connection to the database could not be established. Contact your system administrator to rectify the problem.

32

 

 

The following documents were published during the most recent quarter, FY 2018 Q1, April – June 2017 (15 most popular by hit count):

 

 

The following documents were the most frequently accessed entries during the most recent quarter, FY 2018 Q1, April – June 2017 (top 15 by hit count):

Tech Doc #

Doc Name

Total

TEC482475

"3706 Provider cannot be found. It may not be properly installed" when trying to connect the Unicenter Asset Portfolio Management application to the Oracle 10g database.

1168

TEC597832

ITAM 12.7 - APM 12.6 Install Tips

262

TEC1193892

Installing PHP for IIS Using Microsoft Web Platform Installer Offline

257

TEC1272297

Zend Guard Run-time support missing!

237

TEC481156

'REGEDIT' is not recognized error when running a batch file

234

TEC1454583

In CA Asset Portfolio Management, when browsing to search for a new data file on an import, receive a java script error: Unable to get property 'Style' of undefined or null reference.

209

TEC1173404

Validation of Anti-XSRF token failed.

151

TEC1538342

Patch applied but not showing within Control Panel / Programs / View installed updates.

125

TEC566166

Steps to repoint a Business Objects Universe to a new reporting database (for Software Compliance Manager or Asset Portfolio Management 12.x installations)

125

TEC612321

'A Java Exception has Occurred' error is received when clicking on the Migration Utility button during the UAPM 11.3.4 upgrade to apm 12.9.

116

TEC597390

Error assigning a linked field: The message received from the server could not be parsed.

106

TEC497507

Error: System.UnauthorizedAccessException: Access to the path 'C:\inetpub\wwwroot\SWCM\App_Data\vs_2ec9fcdd-8f0f-43b1-8eab-a67df89aa405_UserLogin' is denied.

93

TEC567554

SAP BusinessObjects Service Pack and Patch details

92

TEC475720

Error: A connection to the database could not be established. Contact your system administrator to rectify the problem.

87

TEC1339532

Configure ODBC for SQL database TLS 1.2 for CA Business Intelligence

75

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