Symantec Access Management

Tech Tip : CA Single Sign-On : Policy Server::: Unable to pick up correct directory server type during PolicyStore Setup 

Sep 08, 2017 07:18 PM

Issue Summary:

SSO Policy server fails to recognize the correct directory server type being registered while executing "smldapsetup" command during Policy store setup.

Executing "smldapsetup ldgen -fsample.ldif" during the policy store setup creates a 0KB output sample.ldif file.

 

Environment:

  • Policy Server - 12.7
  • Policy Store - Microsoft Active Directory LDS
  • Operation system : Windows 2012 R2

 

 

Cause:

This is identified to be a defect in version 12.7. SE is working on a fix.

 

Resolution / Workaround:

smldapsetup command provides few options for standard directory servers that can be configured with Single Sign On for policy storage.

 

Screenshot from smldapsetup:

 

smldapsetup can be executed with an argument "-m[n]" during the setup, where n will be the type number against your policy store type being used.

E.g. smldapsetup ldgen -fsample.ldif -m[10], where 10 is the directory type for AD LDS. This type number shows <win 2008> but can be used for <win2012> (tested) and then the command creates a valid schema output sample.ldif file.

 

Additional Information:

CA Internal :

  Defect # DE313293 - Dev fix available on Linux

  Defect # DE313845 - For Windows, fix is yet to be released.

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