Tech Tip : CA Single Sign-On : Policy Server Crash While Running Publish Command

Document created by Osarobo_Idehen Employee on Sep 8, 2017
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Issue:


Policy Server crashing while executing the publish command

The pstack shows the policy server crashes at function CAgentMessageHandler::GetClientName()

 

----------------- lwp# 122 / thread# 122 --------------------

fac6d42c std::string &std::string::operator=(const std::string &) (ed98b614, 37679e28, ed98b60f, ff2ef488, ff2ef488, 0) + 14

ff17c338 CString CAgentMessageHandler::GetClientName() (ed98b6d8, 25381d30, 13fa8, ff2ef488, fb3f461c, 13c00) + 5c

ff13e8b8 CString AgentConnectionManager::GetAgentConnectionInfo() (ed98b80c, 8ac220, ed98b6e0, ff2ef488, ff2ef488, ff3037f8) + 19c

ff177b00 CString GetAgentInfo() (ed98ba24, 0, ff2ef488, 0, 1290, 1000) + 5c

ecb74e60 SmPublishServerInfo (ed98ba54, ed98ba7c, ed98ba88, ed98ba34, ed98bb04, 1b8a8c) + a9c

ff16e60c unsigned ManagementThread(void*) (ffbff060, 1, 0, ed98be9c, ed98be3c, ff2f87b4) + ed8

fb20aec0 _lwp_start (0, 0, 0, 0, 0, 0)

 

smps.log:

 

[22306/122][Wed May 04 2016 08:00:02][SmPublish.cpp:188][INFO][sm-Server-03580]

 


Environment:

 

Policy Server 12.52SP1CR01 on SunOS 5.10;

 


Cause:


If a connection is closed is closed while printing the agent connection information, the memory of the object is freed and i crashes while trying to access this information

 


Resolution:


This issue has been resolved in Policy Server 12.52 SP1 CR6 and above

The Policy Server should not now crash when running the publish command while putting load against the Policy Server.

 

https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/release-notes/cumulative-releases/defects-fixed-in-12-52-sp1-cr06

 

 

KD : TEC1256254

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