CA SDM::. CUM4 / CP4 RO80229 for Conventional Configuration

Document created by TMACUL Champion on Sep 12, 2017Last modified by TMACUL Champion on Nov 8, 2017
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The first thing what you need know: VERY Important!


When we are doing any change: Could exists some risk therefore make a back up your database before than apply any change,and if is it possible? Backup application, Virtual Machine. 


Important! Make a backup copy of the database and Application.



Let's go... download Cazipxpand  RO80229 




01. Download
02. Create Patches directory
03. Copy file RO80229

04. unzip 

unzip -u RO96941CAZ

05. unzip
06. Run as administrator
07. Aceppt the license agreement
08.Database configuration
09.Select te products to be updated
10. Yes
11. Xflow parameters
12. Search Server configuration details
13. review and check the patch information summary
14. Install
15. Following the instalation progress



Export files won't open after installing CP4 for CA Service Desk Manager 14.1 


CA Service Desk Manager 14.1 Solutions & Patches - CA Technologies 

Download RO80229


CA Service Management 14.1 - CUM3 RO90566 for Conventional Configuration 

RO79605 - ApplyPTF 3.1.4 


Post Install Steps for Unified Self-Service - CA Service Management - 14.1 - CA Technologies Documentation