Tech Tips: Not Able to See Registry Monitor Components from Workstation

Document created by MarcyNunns Employee on Sep 18, 2017
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Issue
I am not able to see the in the Registry Monitor from the Workstation the services for Simulator, Coordinator and VSE running within our new environment. I see the services running under the Service Control Manager status, but they do not show up as available in the DevTest Registry Monitor.

 

Environment
All Support DevTest releases and platforms.

 

Cause
1. Enterprise Dashboard, Registry, Broker and Portal running on remote machine 1.
2. Coordinator, Simulator and VSE running on machine 2.
3. Bring up Workstation and connect to remote Registry on machine 1 and it connects fine.
4. Registry Monitor from the Workstation not showing the Coordinator, Simulator or VSE.
5. All DevTest server components showing fine on Portal
6. The domain name changed on the Coordinator machine.
7. We can telnet to the Coordinator machine on port 2011 with the IP address and the FQDN, but not the hostname.

 

Resolution
1. Needed to add these three properties in the local.properties file on both the on the Coordinator 1 machine and Workstation machines:
lisa.coordName=tcp://FQDN:2011/Coordinator
lisa.simulatorName=tcp://FQDN:2014/Simulator
lisa.vseName=tcp://FQDN:2013/VSE

where FQDN is the fully qualified domain name of the Coordinator machine.

2. Added -Dlisa.coordName=tcp://FQDN:2011/Coordinator on Coordinator 2 machine.
3. Restarted all of the DevTest components on both Coordinator machines.
4. Restart the Workstation machine.
5. Able to see all the components in the Registry Monitor in the Workstation.

 

KB: TEC1758057

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