Upgrade to WAAE 11.3.6 SP6

Document created by Paul Tayler Employee on Oct 25, 2017
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In upgrading to WAAE 11.3.6 SP6 and WCC 11.4 SP5 we encountered some problems with upgrading the 32bit EEM and the 32 bit igateway (command sponsor).

The system:  an EEM/WCC Server and a WAAE Server. both Windows 12 Servers

The detail of the procedure for the upgrade is in the attached document, the essential steps:

    On the EEM/WCC Server

         export the EEM data to an LDIF

         uninstall EEM

         reinstall EEM

         import the LDIF

   On the WAAE Server

         regenerate certificates

         uninstall Command Sponsor

         install the new command sponsor

         run the WAAE upgrade

  On the EEM/WCC Server

         run the WCC upgrade

   Apply patches (both servers)