Hello! Welcome to November!
The following documents were published during the month of October, 2017 (15 most recent):
Tech Doc #
FATAL error in the reconciliation message queue, and our assets are not matched or reconciled
I'm trying to use some built in functions for an ITAM 14.1 CABI report. The ITAM universe does not recognize the PDMToday() function as valid.
In CA Asset Portfolio Management 14.1, we have assets that will not delete. Unable to delete them through the graphical interface or using the data importer.
In CA Asset Portfolio Management 17.0, we are seeing event service errors related to the audit_trail_id
Error on CA APM 14.1 Cumulative Update 4 implemenation. Error at applying database patch
In CA Software Asset Manager, the calculate optimization job is running 12+ hours
Cron jobs are not running on their schedule
Effective demand calculation is not correct for the product named Oracle Crystal Ball Application User
Unable to update the data into Legal document using data importer
In CA Software Asset Manager, I'm unable to find the menu option named Processes
UAPM 12.9 web service over HTTPS doesn't work.
I have an event on the same field on both a global and local legal document configuration in It Asset Manager 14.1. Which one will fire?
Unable to use e-mail templates functionality from CA SAM
How to Authorize a New User in CA Asset Portfolio Management
I would like to backup a IT Asset Manager Data Importer job and move it to a production environment. How do I do that?
The following documents were the most frequently accessed entries during the month of October, 2017 (top 15 by hit count):
Tech Doc #
"3706 Provider cannot be found. It may not be properly installed" when trying to connect the Unicenter Asset Portfolio Management application to the Oracle 10g database.
Configure ODBC for SQL database TLS 1.2 for CA Business Intelligence
ITAM 12.7 - APM 12.6 Install Tips
Error: System.UnauthorizedAccessException: Access to the path 'C:\inetpub\wwwroot\SWCM\App_Data\vs_2ec9fcdd-8f0f-43b1-8eab-a67df89aa405_UserLogin' is denied.
Zend Guard Run-time support missing!
'REGEDIT' is not recognized error when running a batch file
Validation of Anti-XSRF token failed.
Installing PHP for IIS Using Microsoft Web Platform Installer Offline
Error: A connection to the database could not be established. Contact your system administrator to rectify the problem.
Patch applied but not showing within Control Panel / Programs / View installed updates.
Steps to repoint a Business Objects Universe to a new reporting database (for Software Compliance Manager or Asset Portfolio Management 12.x installations)
Installer User Interface Mode Not Supported - Unable to load and to prepare the installer in GUI mode error while installing CABI 3.2
'A Java Exception has Occurred'
SAP BusinessObjects Service Pack and Patch details
Error assigning a linked field: The message received from the server could not be parsed.
Tech Doc of The Month:
Tech Doc ID: TEC1193449
Title: .Net Framework 4.6.1 Compatibility
Scenario: Are there any issues running .Net 4.6.1 Framework rather than 4.5.2 which is listed in the Implementation Guide? The server comes preinstalled with 4.6.1.