A few things worth noting:
--> Questions are answered promptly as they come in. You can view answered questions in the community here --> CA Service Operations Insight (SOI) .
--> Have you registered for any product roadmap sessions? (be sure to check this out as there are sessions for APM, UIM and others) --> Product Roadmaps & Feedback Sessions - CA Technologies
--> Please take a product survey : Product Feedback 2018: Survey Coming Soon!
*Some of these items above might not necessarily be 'SOI' specific but I know many of you use other CA products
Tech Tips 2017 (with links to 2016 and 2015) --> Tech Tip Rollup (2017)
w/ highlights on:
Tech Tip: The SOI Spectrum Connector does not failover to Secondary Spectrum Server
Upgrade the SOI APM Connector
Videos
New Video | Install CA SOI 4.2 Distributed Environment
[Education Video] CA SOI: How to view services in Google Map
New Ideas
Consistency of attribute names and availability across SOI
REST API Support for CIs
Unified CABI Jaspersoft 6.3 doesn't support LDAP integration
A way to get the memory usage of the UI server
Using soitoolbox or script to force UI synchronization
ReportedCI attribute in ServiceCenter is incorrectly used for CIs that are not managed
Search multiple SOI Log files around a Date/Time
Do you have any idea for a SOI specific event? Please share with me your thoughts and ideas and I'll work on it for you!