Dear CA Service Management Community Member,
With so much going on in the Service Management Community I have consolidated recent activities in case you missed anything.
Customer Feedback Survey
We recently launched a Customer Feedback Survey for CA Service Management (includes CA Service Desk Manager). This few-minute survey enables us to gauge your satisfaction with the product and our support of it. Thank you to those of you who have already completed the survey. But we need to hear from more of you!
Our CA Service Management product team, including Product Management, Product Marketing and Support, reads each and every survey submission to help make our solutions and support better.
So please take a few minutes and complete this survey by clicking on the Survey icon below.
Click Image to
Make sure to, click the "Finish" button at the bottom of the last page of the survey to submit your responses.
We're looking forward to hearing from you!
We heard you ask for more information about where your CA product investment is going. Attending a Product Roadmap session is an opportunity for you to get a clear view of what’s coming down the road, including details on upcoming product functionality, features and architectural enhancements.
Presented by the CA ITSM Product Management Team
Register HERE: Product Roadmaps & Feedback Sessions - CA Technologies
NOTE - Roadmap session registrations are open to Enterprise Users only
DID YOU MISS?
It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed". To help further responses to all questions I am starting the following campaign.
Shoutout to all the members who helped out with the unanswered questions so far! Thank you for all your help!
CA Service Management
8am - 6pm
US Eastern Time
Additional Times May Apply
TIPS AND HELPFUL INFORMATION
TOP 10 IDEAS BY LATEST ACTIVITY
That's it for now folks but I'm sure there will be a lot more soon! Take a moment to get in on the CA Service Management discussions and make your voice heard!
Community Manager, Agile Management and Security