Tech Tip : CA Single Sign-On : Unable to cleanup submitted task in Adminui

Document created by Osarobo_Idehen Employee on Nov 15, 2017
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Issue:


When we try to cleaup submitted task in Adminui, we get this error

 

"Error: Task failed" Fatal: Failed to execute

CleanupSubmittedTasksEvent. ERROR MESSAGE: Syntax error: Encountered

"runtimeStatusDetailAttribute12" at line 1, column 8

 

How can I solve this ?


Environment:

 

SiteMinder Policy Server Version:12.52.105 Build 2113 Policy Server OS & Bit version:Solaris 10 64bits AdminUI Version: 12.52.105.2112 AdminUI Server OS & Bit version:Solaris 10 64bits

 


Cause:


This problem is related to a third party issue. This third party component has been upgraded in the AdminUI 12.6SP1 to fix this issue.

 


Resolution:


Upgrade the AdminUI to 12.6SP1 to solve this issue. Note that according to upgrade the AdminUI, you do need to upgrade Policy Server and Policy Store to 12.6SP1 too.

 

 

KD : TEC1128799

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