CA Unified Infrastructure Management: Tech Tip Rollup (2017)

Document created by Melissa Potvin Employee on Nov 17, 2017Last modified by Melissa Potvin Employee on Jan 8, 2018
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This is a good page to bookmark and it's also available on the need help page

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December 2017

Tech Tip: UMP: Monitor resource usage via jvisualvm 

Tech Tip: How to increase the size of the UMP portal log 

How to analyze and optimize UMP (USM) performance (when graph/report rendering is slow) 

Tech Tip - MAX_BATCH in SNMPcollector and caveats 

Tech Tip: UIM & UMP HA setup and customization doc (version 0.11) 

 

November 2017

TECH TIP : Which tables in UIM DB store Spectrum Alarms sent via spectrumgtw ? 

TECH TIP : CDM probe Memory Metrics for Solaris is negative 

Tech Tip: How to change the hub probe default port 

TECH TIP : How to get updated Robot native installer 

TECH TIP : UR fresh installation fails 

CA on CA Tech Tip - Dealing with CABI error "An unexpected error occurred while retrieving data 

CA on CA Tech Tip - Using UIM API to inventory probes 

CA on CA Tech Tip - Using the UIM API to close robot inactive alarms for down systems 

TECH TIP : How to automatically add "automatic" services to ntservices probe 

TECH TIP : How to create a list of which template affecting active monitors in SNMPcollector 

Tech Tip: USM fail to load  

 

October 2017

Tech Tip: Logmon running healthcheck scripts 

Tech Tip: UIM - How can I merge a large amount of QOS data? 

Tech tips - UIM Knowledge Base articles published in January 2017 

Tech Tip: Importing CA UIM devices into CA Service Desk Manager (CMDB) 

TECH TIP : How to proactively monitor heap space usage of JAVA based probes 

 

September 2017

Tech Tip: robot_update from 7.92HF3 to 7.92HF9 fails: "inst_execute failed: error" 

Tech Tip: Is it possible to disable or hide a tab in the Unified Service Manager (USM) portlet? 

Tech Tip:  MCS CLI profile export and import 

CA on CA Tech Tip - Monitoring CA Unified Infrastructure Management 

Tech Tip: ad_response and ad_server probe cannot be configured through MCS or AdminConsole 

TEC TIP: Failed to upload uim_core_dashboards.zip to cabi Server 

 

August 2017

Tech Tip: Alarm Enrichment probe not processing alarms 

Tech Tip: Update of the MCS templates failed after upgrade to UIM 8.51 SP1 

Tech Tip:  USM takes more than 15min to load the first time 

Tech tips - UIM Knowledge Base articles published in June 2017 

Tech tips - UIM Knowledge Base articles published in July 2017 

Tech Tip: Some snmpcollector devices do not show all metrics in USM - TEC1832076 

 

July 2017

Tech Tip: What type of encryption is used by CA UIM probe configurations? 

 

June 2017

Tech Tip: probe_discovery queue is filling up 

Tech Tip: url_response probe aborting immediately after start 

Tech Tip: UMP and IM are not able to login to the hub 

Tech tip: Certain probes do not fully work with java_jre 1.80. 

Tech Tip: UIM - Enriching NAS (AO) alarms 

Tech Tip: Can I install multiple robots on one single host? 

Tech tips - UIM Knowledge Base articles published in May 2017 

Tech Tip: Discovery wizard missing for all or some users. 

Tech Tip: Unable to Open the Dashboard Portlet: "Not able to get the current user or the roles associated with the user" 

Tech Tip: UMP login error :com.liferay.portal.NoSuchGroupException: No Group exists with the key 

Tech Tip: I can't install a linux robot with nimldr (can't find the installation files) 

Tech tips - UIM Knowledge Base articles published in April 2017 

Tech tips - UIM Knowledge Base articles published in March 2017 

Tech Tips - How to simulate customer SNMP devices in your lab 

Tech Tip: UIM - correlating several alarms in the NAS 

 

May 2017

Tech Tip: UIM - How to install and access the Admin Console from another hub 

Tech Tip - excluded_devices.csv 

Tech Tip: UMP login error: com.liferay.portal.GroupFriendlyURLException 

 

April 2017

Tech Tips - Unable to discover Physical Memory metrics for Riverbed devices 

CA on CA Tech Tip - Active Directory Monitoring 

Tech Tip - snmpcollector GUI response very slow 

 

March 2017

Tech tips - UIM Knowledge Base articles published in February 2017 

Tech Tip: Why, in a AO rule, the action mode 'Trigger' limits the Action types? 

Tech Tip: Why alarms reposted by an AO rule that has action mode "on overdue age" drop the "event_type" information? 

Tech Tip: UIM - hyperv probe cannot connect to server 

Tech Tip: UIM – How does the processes probe calculate process memory (QOS_PROCESS_MEMORY)? 

Tech Tip: UIM - vmware probe data collection error after startup 

Tech Tip: UIM - UIM installation fails during database creation (Linux with MySQL) 

Tech Tip: UIM - baseline_engine error when trying to open the probe via Admin Console. unable to read configuration, Error Code: PPM-020 

Tech Tip: UIM - Key Performance Indicators (suggested KPIs/metrics) for the xendesktop probe 

Tech Tip: UIM - How to determine if QOS data is being updated for all tables 

Tech Tip: UIM – How to use the sqlserver probe to monitor Microsoft SQL Server 'named instances’ 

Tech Tip: UIM - How to specify and use wildcards/regex for the logmon probe target file field 

Tech Tip: UIM – NEW VERSION - How to configure cdm to ignore specific filesystems, filesystem types or devices 

Tech Tip: UIM - How to install a second instance of the web-based Admin Console application on a remote / secondary hub 

Tech Tip: UIM - vmware probe - tips for troubleshooting some common vmware problems / alarms 

Tech Tip: UIM - When I select 'Show Historical' alarms in USM I get an error: java.lang.OutOfMemoryError: Java heap space 

Tech Tip: UIM - How to save off (dump) log files when an alarm occurs (Recently Updated/Expanded) 

Tech Tip: UIM - How can I monitor a read-only filesystem on a Linux machine? 

Tech Tip: UIM - How can I merge QOS data after making an IP Address change for a network device that I already have QOS for in the SLM database 

Tech Tip: UIM - Admin Console is not working after upgrade from 8.4 SP2 to 8.5 

Tech Tip: UIM - Alarm Enrichment probe in error state after reboot 

Tech Tip: UIM - Errors during upgrade from UIM v8.4 to v8.51 

Tech Tip: UIM - Secondary (remote) hub's baseline_engine QOS MESSAGE queue turned yellow and is backing up 

Tech Tip: UIM - An unknown error has occurred. Refreshing your browser may resolve the issue. 

Tech Tip: UIM - How to ensure that e2e alarms generated from a transaction script are displayed under the dedicated e2e robot in USM 

Tech Tip: UIM - vmware probe data collection error 

Tech Tip: UIM - The data_engine is dropping ntperf probe QOS data. Log entry sample: de: QoSInsert::CheckDataIntegrity - message dropped; samplemax found in data but not in the definition. qos=QOS_WIN_PERF source=xxxxxxxx 

Tech Tip: UIM – NEW VERSION - How to configure cdm to ignore specific filesystems, filesystem types or devices 

Tech Tip: How to fix the "(6) permission denied, Received status (6) on response (for sendRcv) for cmd = 'close_alarms'" error when trying to acknowledge or assign alarms in UMP? 

Tech Tip: UIM - After upgrading from 8.5 to 8.5.1, custom dashboard is not working 

Tech Tip: Generating syslog traffic for CA UIM Log Analytics 

Tech Tip: USM fails to load dashboard after upgrade to 8.51 

 

February 2017

TEC TIP: UIMHOME - UIM Server Home Page inaccessible 

TEC TIP: Billing and usage_metering - Unable to complete billing report 

Tech Tip: distsrv used only one thread after the other to deploy packages 

Tech tips - UIM Knowledge Base articles published in January 2017 

Tech Tip: Alarm Enrichment probe not processing alarms 

 

January 2017

TECH TIP: Example on Triggers and Auto-Operators.pptx 

Tech tips - UIM Knowledge Base articles published in December 2016 

TECH TIP: CABI is temporarily unavailable 

Tech Tip: Less Metrics in snmpcollector probe 3.30 

Tech Tip: How to find the TOP 10 largest tables in your UIM Database 

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