How to update Project Manager for a Project ID on support.ca.com

Document created by KAM CHEUNG Employee on Nov 20, 2017Last modified by KAM CHEUNG Employee on Nov 20, 2017
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Introduction
Please follow the below instructions to update Project Manager for a Project ID.

 

Instruction / Steps

1. Log on to support.ca.com

2. Go to My Account

3. Go to Profile

4. On the CA Support tab you will see: Project Management

5. Once you click Project Management you will see Projects / Create Project tabs

6. Select your project by clicking on the pencil icon in front of the listed project, you will then have the option to search and update the new Project Manager (must be an existing Enterprise User of the Site ID) to a Project ID.

7. Please contact Customer Care Team if assistance is needed

 

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