Knowledge Doc Report:  December, 2017 (Monthly)  CA Service Catalog

Document created by David-Ng Employee on Dec 7, 2017
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Hello!  Welcome to December!

 

The following documents were published during the month of November, 2017 (15 most recent):

 

Tech Doc #

Doc Name

TEC1248525

Disabled form fields are enabled when a user uses the "override" functionality in Service Catalog.

TEC1384966

Change 'No Offerings' to display an image

TEC1422392

How to install and use a CA Certificate (.pfx) using Service Catalog 17.0?

TEC1060968

In Service Catalog, how can we add a Category Subclass to the pre-defined list?

TEC1354597

'Cancel Request' button is missing for End Users

TEC1558921

How to Install Internet Explorer DLL or OCX

TEC1778978

How can we manually encrypt passwords in Service Catalog?

TEC1909527

Where  to  download service catalog product installation images (i.e.  .ISO files ) ?

TEC1888178

Where   can I find and  download service catalog published patches   ? 

TEC1296423

Error: "The specified port 8080 is already in use Address already in use: JVM_Bind" When Installing Service Catalog

TEC1643872

How to upgrade catalog's tomcat version to tomcat 7.0.75  and up

TEC1465331

"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later

TEC1805326

Service option notes and attachment icons are missing from a single service option.

TEC1967948

How to restore Offerings deleted manually from Catalog's UI?

TEC1916899

How to check whether  HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ?

 

 

The following documents were the most frequently accessed entries during the month of November, 2017 (top 15 by hit count):

 

Tech Doc #

Doc Name

Hit Count

TEC1846647

How to explicitly block  HTTP method PUT or DELETE from Tomcat used by catalog ?

161

TEC1465331

"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later

135

TEC616756

How to Convert a .pfx Certificate to a Java Keystore.

102

TEC1916899

How to check whether  HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ?

68

TEC1585317

Download the latest cazipxp.exe file.

46

TEC549795

How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008.

38

TEC1971132

Performance Tuning Parameters

32

TEC1847178

enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose

31

TEC1296423

Error: "The specified port 8080 is already in use Address already in use: JVM_Bind" When Installing Service Catalog

25

TEC1509224

High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager

24

TEC1267716

How to leverage the sample API Plug-ins for use as a template.

23

TEC1821335

Form Caching feature in ehcache.xml and its impact

23

TEC1385948

How to add an 'spadmin-role' userid to the CA Service Catalog Environment. To be able to login to SC with a replaced userid for spadmin.

21

TEC1242025

Redirecting service catalog from Http to Https

20

TEC1261031

Download the latest applyptf utility.

19

  

Tech Doc of The Month:

 

Tech Doc IDTEC1907979

Title:  How can I customize the error messages displayed in the user interface of Service Catalog?

 

Scenario:  Sometimes you may like to customize the user interface, to make the generic messages for the attachment file size error more relevant to their site, for example. This document provides information on how to accomplish this.

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