Hello! Welcome to December!
The following documents were published during the month of November, 2017 (15 most recent):
Tech Doc #
Doc Name
TEC1248525
Disabled form fields are enabled when a user uses the "override" functionality in Service Catalog.
TEC1384966
Change 'No Offerings' to display an image
TEC1422392
How to install and use a CA Certificate (.pfx) using Service Catalog 17.0?
TEC1060968
In Service Catalog, how can we add a Category Subclass to the pre-defined list?
TEC1354597
'Cancel Request' button is missing for End Users
TEC1558921
How to Install Internet Explorer DLL or OCX
TEC1778978
How can we manually encrypt passwords in Service Catalog?
TEC1909527
Where to download service catalog product installation images (i.e. .ISO files ) ?
TEC1888178
Where can I find and download service catalog published patches ?
TEC1296423
Error: "The specified port 8080 is already in use Address already in use: JVM_Bind" When Installing Service Catalog
TEC1643872
How to upgrade catalog's tomcat version to tomcat 7.0.75 and up
TEC1465331
"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later
TEC1805326
Service option notes and attachment icons are missing from a single service option.
TEC1967948
How to restore Offerings deleted manually from Catalog's UI?
TEC1916899
How to check whether HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ?
The following documents were the most frequently accessed entries during the month of November, 2017 (top 15 by hit count):
Hit Count
TEC1846647
How to explicitly block HTTP method PUT or DELETE from Tomcat used by catalog ?
161
135
TEC616756
How to Convert a .pfx Certificate to a Java Keystore.
102
68
TEC1585317
Download the latest cazipxp.exe file.
46
TEC549795
How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008.
38
TEC1971132
Performance Tuning Parameters
32
TEC1847178
enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose
31
25
TEC1509224
High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager
24
TEC1267716
How to leverage the sample API Plug-ins for use as a template.
23
TEC1821335
Form Caching feature in ehcache.xml and its impact
TEC1385948
How to add an 'spadmin-role' userid to the CA Service Catalog Environment. To be able to login to SC with a replaced userid for spadmin.
21
TEC1242025
Redirecting service catalog from Http to Https
20
TEC1261031
Download the latest applyptf utility.
19
Tech Doc of The Month:
Tech Doc ID: TEC1907979
Title: How can I customize the error messages displayed in the user interface of Service Catalog?
Scenario: Sometimes you may like to customize the user interface, to make the generic messages for the attachment file size error more relevant to their site, for example. This document provides information on how to accomplish this.