User administrators can log in to the support online portal and view the list of users associated with the sites. Admins will have access to change permissions from Enterprise to the below options:
Note: Once you apply restrictions to a user, this permission will apply to any other site ID's the user is associated to.
|Instruction / Steps|
1. Log into support.ca.com.
2. Select “My Account”-> Administration.
3. Select “User and Permissions” tab.
4. Select the pencil icon under “Edit/View”.
5.Select the “Status” drop-down.
6.Make the change and select “Submit”