CA on CA Tech Tip - Enabling CA App eXperience Analytics for CA Spectrum WebClient and OneClick Console

Document created by stoad02 Employee on Mar 13, 2018
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Hi Spectrumers,

 

This is a quick technical tip on how to enable CA App eXperience Analytics (AXA) for CA Spectrum WebClient and OneClick Console

 

Disclaimer: I am a Presales Consultant and performed this integration in a lab environment. I recommend trying out this implementation first in a test environment and to make a copy of all the JSP files before modifying them

 

You will need the following:

 

  • The snippet from CA AXA
  • Write access to the Tomcat folder tree on the Spectrum host
  • Permission to take an outage on the Spectrum
  • Access to restart the SpectroServer

 

Follow the instructions below to modify the WebClient and OneClick JSP pages to collect availability data in AXA

 

I- WebClient snippet insertion

 

1-Login to the SpectroServer server

2-Navigate to the webclient folder typically C:\win32app\Spectrum\tomcat\webapps\spectrum\webclient. You need to modify the header, index and logout JSP files.

3.Open (in a text editor):

 

C:\win32app\Spectrum\tomcat\webapps\spectrum\webclient\header.jsp

C:\win32app\Spectrum\tomcat\webapps\spectrum\webclient\index.jsp

C:\win32app\Spectrum\tomcat\webapps\spectrum\webclient\logout.jsp

 

4-Locate the <head> </head> tags and insert the AXA snippet in that html section

 

 

5-Save and close the file

II- OneClick snippet insertion

 

1-If you want to instrument the OneClick pages as well navigate to the Spectrum folder typically C:\win32app\Spectrum\tomcat\webapps\spectrum\

You need to modify the index file

2-Open (in a text editor):

 

C:\win32app\Spectrum\tomcat\webapps\spectrum\index.jsp

 

3-Locate the <head> </head> tags and insert the AXA snippet in that html section

4-You can also do the same for the OneClick Administration tab:

Open:

 

C:\win32app\Spectrum\tomcat\webapps\spectrum\admin\index.jsp

And reiterate the same process

 

Final step: Restart the SpectroServer

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