Symantec Access Management

Tech Tip : CA Single Sign-On : Error in Log after Update of Sharepoint Agent to 12.52 SP01 CR07 

Apr 16, 2018 02:58 AM

Issue:


After upgrading the Sharepoint Agent from 12.52-sp01-cr05 to 12.52-sp01-cr07, we are now getting the following error in smagent_esn.log:

[99667/89897840][Mon Aug 07 2017 17:19:38][CSmResponseManager.cpp:222][ERROR][sm-AgentFramework-00460] HLA: Analyzer from module 'SM_WAF_SESSIONLINKER_PLUGIN'

returned unknown response code '-1' for component 'Response Manager'

How can we resolve this?

 

 

Environment:


Sharepoint Agent 12.52SP1CR07 build 2260 on RedHat 6.9 64bit;

 


Resolution:

 

This issue has been fixed in 12.52 Sp1 CR8 Sharepoint Agent

 

https://docops.ca.com/ca-single-sign-on/12-52-sp1/en/release-notes/cumulative-releases/defects-fixed-in-12-52-sp1-cr08

 

Additional Information 

 

Note:

 

This fix has been delivered in the 12.52 Sp1 CR8 Sharepoint Agent and NOT the 12.52 Sp1 CR8 Webagent

 

 

 

KD : KB000076588

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