Agile Central TLS 1.0 and 1.1 Deprecation Notice

Document created by JohnStreeter Employee on Apr 23, 2018Last modified by grama23 on Jul 12, 2018
Version 26Show Document
  • View in full screen mode

The deprecation of TLS 1.0 and 1.1 scheduled for today has now been updated to July 16, 2018 10:00am Mountain.

 

We have had a few customers experiencing issues with the connector for HP ALM (Quality Center) v4.8.0, so we recommend all customers contact support to get the latest version v4.8.3.  Customers using the other work item connectors (v4.8.0), version control connectors (v1.6.0) or the Add-in for Excel (v2.4.4) can and should continue updating and testing connections.

Summary

As of July 16, 2018, CA Agile Central will no longer support connections using Transport Layer Security (TLS) versions 1.0 and 1.1.

 

CA Technologies takes the security of your data very seriously.   In order to comply with industry standards, best practices, and our commitment to providing the best possible experience, on July 16, 2018 we will be deprecating the ability to access CA Agile Central using a browser or integration that does not have TLS 1.2 enabled.

How to Test

To test your browsers and integrations that may be affected by this change, we have provided a production URL that only allows TLS 1.2 connections.

 

This URL is:

 

Please test to ensure that your connections are successful using this endpoint prior to July 16, 2018. If your integrations are affected and are not on the affected list below, please contact Support at https://support.ca.com or by calling 1-800-225-5224.  

 

For any integrations that are not supported by or provided by CA Technologies, please test and work with the author/vendor to ensure that it works with TLS 1.2. We will also be working with our partners to ensure they are aware of this change to comply with industry standards.

How Will This Impact You?  

Integrations

We have learned that several integrations running on Windows operating systems are affected and are conducting testing to determine resolution steps for each affected integration. This change also affects integrations running against Agile Central On-Premises 2018.1.

 

Currently, we are aware of the below supported integrations that are affected and require updates to the below, listed versions:

 

Connector Name

Updated Version

Date Available

Link to Download

Important Notes

Agile Central Add-in for Excel

2.4.4

May-2018

link

.NET Framework 4.5 or higher is required for this version of the Add-in for Excel to support TLS 1.2. **

Agile Central WIC Connector to HP-ALM (Quality Center)

4.8.3

July 12, 2018

Please open a support case - see link

**Note: The HPQC 4.8.3 connector requires Ruby 2.2.6**

Agile Central TFS 2017 WIC Connector for Linux and Windows v4.8.0

4.8.0

May 18, 2018

link

**Note: The TFS WIC 4.8.0 connector requires Ruby 2.2.6**

Agile Central Jira WIC Connector for Linux and Windows v4.8.0

4.8.0

May 18, 2018

link

**Note: The JIRA WIC 4.8.0 connector requires Ruby 2.2.6**

Agile Central Connector for Microsoft TFS for Version Control

1.6.0

May 25, 2018

link

**Note: The TFS VCS 1.6.0 connector requires Ruby 2.2.6**

Subversion to Agile Central Connector

1.6.0

May 25, 2018

link

**Note: The SVN VCS 1.6.0 connector requires Ruby 2.2.6**

Agile Central Connector for Git

1.6.0

May 25, 2018

link

**Note: The Git VCS 1.6.0 connector requires Ruby 2.2.6**

Agile Central Connector for Mercurial

1,6.0

May 25, 2018

link

**Note: The Mercurial VCS 1.6.0 connector requires Ruby 2.2.6**

.NET Toolkit for CA Agile Central REST API

3.1.1 and above

April 19, 2018

link

 

 

 

In order to continue using these connectors, you will need to install the latest version of the connector plus Ruby 2.2.6. We will post the latest version of these connectors with installation instructions as they are ready, but please keep in mind that the previous versions of the connectors will no longer be able to access Agile Central once we deprecate TLS 1.0 and 1.1.

Browsers

Those customers in compliance with our browser support policy should not be affected by this change.  However, we know that things don’t always go as planned, and we want to make you aware of the impacts of the change.  As of July 16, 2018, you will no longer be able to access CA Agile Central from the following browsers:

 

  • Firefox version 26 and earlier versions
  • Internet Explorer 8-10 on Windows 7 and earlier versions
  • Safari 6.0.4/OS X10.8.4 and earlier versions

Which browsers support TLS 1.2?

  • Chrome - v30 and higher
  • Firefox - v27 and higher
  • Internet Explorer - v11 and higher
  • Opera - v17 and higher
  • Safari - v7 and higher

 

Other Applications or Integrations

For any integrations that are not supported by or provided by CA Technologies, please test and work with the author/vendor to ensure that it works with TLS 1.2. We will also be working with our partners to ensure they are aware of this change to comply with industry standards. This may include custom applications that were created in-house.

 

Please see TLS 1.0 and 1.1 Deprecation and Custom Integrations for suggested steps to take to ensure your custom integrations continue to work. 

1 person found this helpful

Attachments

    Outcomes