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Tech Tip: CAUIM CABI - Cabi Installation Fails java.util.concurrent.TimeoutException: cabi webapp at 'http://
1
Recommend
Apr 24, 2018 06:32 AM
Ryan Dunn
Issue:
CAUIM CABI - Cabi Installations Fails java.util.concurrent.TimeoutException: cabi webapp at '
http://
<IP>/cabijs' failed to start in 10 minutes
The cabi probe (bundled) fails to start and is in an error (red) state, cabi.log shows:
[main, cabi] changing probe state from 'INSTALLING_CABI' to 'STARTING_WASP'
[main, cabi] activating wasp...
[main, cabi] waiting for wasp to start...
[main, cabi] wasp has started [time taken=1 minute(s) 30 second(s) (90483 ms)]
[main, cabi] getting wasp port ...
[main, cabi] waiting for cabi webapp @
http://
<IP/PORT>/cabijs to start responding ...
[main, cabi] java.util.concurrent.TimeoutException: cabi webapp at '
http://
<IP/PORT>/cabijs' failed to start in 10 minutes
at com.ca.cabi4uim.utilities.ProbeUtils.waitForWaspAndWebappToStartupCompletely(ProbeUtils.java:1541)
at com.ca.cabi4uim.Probe.makeSureCabijsWebappIsUp(Probe.java:413)
at com.ca.cabi4uim.Probe.createRestUser(Probe.java:550)
Environment:
- UIM 8.51
- Bundled CABI, cabi probe v3.20
- Cabi probe running on robot attached to primary hub
- Database: sql server 2012
- uim_core_dashboard 2.40
- uim_cabi_health_reports 1.20
- uim_unified_reporter 1.02
- ump_cabi package on ump robot
Resolution:
1. Open the cabi probe using raw configuration -> startup -> opt -> Increase the "java_mem_max" key value to 2gb.
2. Ensure the cabi port is not being used on the server where the cabi probe / robot is running.
External KB Link:
CAUIM CABI - Cabi Installations Fails java.util.co - CA Knowledge
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