Raise a Concern About an Open Support Case

Document created by Rachel Macik Employee on Apr 27, 2018Last modified by Lenn Thompson on May 25, 2018
Version 3Show Document
  • View in full screen mode

Raise a concern with one click. 

If you have an open support case and would like to raise a concern with the Support Delivery Team, click the "RAISE A CONCERN" button within your case details from the Case Management section of support.ca.com. A member of our management team will contact you within 24 hours. 


Raise a Concern


If you would like to give feedback on a closed case, please take advantage of the Customer Satisfaction Survey.