CA Service Management

Knowledge Doc Report:  May, 2018 (Monthly)  CA IT Asset Manager 

May 07, 2018 02:58 PM

Hello!  Welcome to May!

 

Starting with this month, we will resume posting a monthly report on the content of our Knowledge Base, highlighting what's new and what's popular.  
 

The following documents were published during the month of April, 2018 (15 most recent):

 

KB Doc

Doc Name

KB000092988

Errors when running delete statement

KB000093002

Need MDB table info on Audit Trail content

KB000092589

Applying the Master Catalog update

KB000092387

CA Asset Portfolio Management 17.1 upgrade questions

KB000092388

what is the latest version of Apache Tomcat and Java we can use with APM 17.1

KB000091902

CA Asset Portfolio Management Architecture Question

KB000077702

Does APM 17.1 install its own version of Java?

KB000077714

When upgrading APM 17.0 to 17.1, do I just run the Install Media for 17.1?

KB000077521

What are the names of the ITAM Services?

KB000076625

Asset Copy Error - Unable to load DLL coraapi

KB000076595

Excessive event service sql transactions

KB000076479

CA SAM User - Database User Permissions

KB000076417

Assign multiple contacts to an asset

 

 

The following documents were the most frequently accessed entries during the month of April, 2018 (top 15 by hit count):

KB Doc

Doc Name

Total

KB000031091

Installing PHP for IIS Using Microsoft Web Platform Installer Offline

33

KB000045077

Patch applied but not showing within Control Panel / Programs / View installed updates.

25

KB000013272

Configure ODBC for SQL database TLS 1.2 for CA Business Intelligence

20

KB000011844

Validation of Anti-XSRF token failed.

12

KB000005268

The SCCM _inv_raw_arp import will not run.  We see this error in the log:  [SQL Server Native Client 11.0][SQL Server] Arithmetic overflow error converting IDENTITY to data type int.

11

KB000029813

CA SAM + APM authentication configuration scenarios

11

KB000046487

The CA Software Asset Manager Admin -> Monitoring ->Error log  displays the following error message:  The transaction log for database 'sam' is full.

11

KB000013266

What "Cannot find string for id: xxxx in shared memory" in stdlog means?

10

KB000076417

Assign multiple contacts to an asset

9

KB000044693

Where is the download for CA Software Asset Manager 4.1 ?

8

KB000076479

CA SAM User - Database User Permissions

8

KB000041793

HTTP 500 error after entering login information in CA SAM

7

KB000044584

Check Installation Notice

7

KB000070122

CA Software Asset Manager - SAM upgrade fails on the check installation with:  Database connection error. Microsoft ODBC driver 11 for SQL Server: Access the following URL to download the ODBC driver 11 for SQL Server x86

7

KB000075081

Upgrade to 17.1 Upgrade Detected is blank

7

 

 

Tech Doc of The Month:

 

Tech Doc IDKB000030786

Title:  How to enable or disable Export function and table export to CSV, XLSX and XML in CA SAM

 

Scenario:  This tech doc describes how to toggle export functionality in CA SAM.

Statistics
0 Favorited
0 Views
0 Files
0 Shares
0 Downloads

Related Entries and Links

No Related Resource entered.