Symantec Access Management

Tech Tip : CA Single Sign-On : SmAuthReason not set correctly with 12.6 SP1 Policy Server 

May 07, 2018 05:32 AM

Issue:


If an administrator forces a user to change password, the SmAuthReason is not set correctly when the user tries to access a protected resource - the SmAuthReason code continues to reflect as 0;

This feature works fine with SM PS 12.52 version.

All other use cases are working fine.

 


Environment:


CA Single Sign-On PS 12.6.01 on Linux RH 7.4 x64
User Store is Active Directory configured as LDAP with SSL access

 


Cause:


Defects Fixed in 12.6.02

DE250284 - COMPONENT fails to prompt user to change the password though it expired, and accepts the expired login credentials.

https://docops.ca.com/ca-single-sign-on/12-6-01/en/release-notes/service-packs/defects-fixed-in-12-6-02

 


Resolution:


Upgrading to 12.6 SP02 and enhanced AD integration enabled solved issue
Additional Information:
DE250284 - COMPONENT fails to prompt user to change the password though it expired, and accepts the expired login credentials.

https://docops.ca.com/ca-single-sign-on/12-6-01/en/release-notes/service-packs/defects-fixed-in-12-6-02

 

 

KD : KB000076085

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