Knowledge Doc Report:  June, 2018 (Monthly)  CA Service Catalog

Document created by David-Ng Employee on Jun 6, 2018
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Hello!  Welcome to June!

 

The following documents were published during the month of May, 2018 (15 most recent):

KB Doc

Doc Name

KB000097900

Formdesigner Date Field error

KB000097756

How to add a line break in Request note using addRequestNote method?

KB000098090

Additional columns in request list are blank

KB000098087

Cannot grant spadmin access to users using "ant add-spadmin-user"

KB000098126

Catalog requests aren't launching ITPAM jobs inconsistently

KB000097908

Currency conversion requirements

KB000098089

Non-MDB data sources broken after installing CP5 for Service Catalog 14.1

KB000097899

Request stuck in Approved state

KB000098049

Service Catalog 12.9.02 vulnerability - Apache Tomcat

KB000098051

Service Catalog 14.1.04 - Permission of Service Element lost after editing an attribute.

KB000098194

Request submission confirmation shown at the bottom of the page

KB000098245

Copy request feature is not working

KB000098355

cancel catalog request email notification template

KB000098386

cannot get into catalog GUI after upgrading to 17.1

KB000098379

Error while Logging in using certificate in USS while attempting login USS GUI

 

The following documents were the most frequently accessed entries during the month of May, 2018 (top 15 by hit count):

KB Doc

Doc Name

Total

KB000094254

Upgrade to 17.1  fails, often on configuring EEM

79

KB000007834

Java Deserialization Vulnerability with Service Catalog

43

KB000008380

"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later

34

KB000015434

Download the latest applyptf utility.

32

KB000012894

enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose

28

KB000009714

Performance Tuning Parameters for Service Catalog

20

KB000075020

Example of an SM 14.1.05 SO01140 CP5 installation

19

KB000007667

UNinstalling USS shows "WINDOWS ERROR 2 OCCURRED WHILE LOADING THE JAVA VM"

18

KB000093110

Request email notifications not sent out after cumulative 5 is installed.

16

KB000095252

Services on Catalog Server are not starting

15

KB000016745

Does Service Catalog 17.0 supports SAML authentication?

14

KB000009946

Form Caching feature in ehcache.xml and its impact

13

KB000074356

Login page when viewing a Service Catalog attachment via Service Desk

13

KB000093063

Do I need to configure a Service Catalog cluster if I'm using a hardware load balancer?

13

KB000095918

14.1.05 issues after 14.1 CP5

13

 

Tech Doc of The Month:

 

Tech Doc IDKB000098390

Title:  SM 17.1 installer failed at auto-integrating with product(s) task while doing catalog upgrade

 

Scenario:  Upgrade failing at Integrating the products. Issue with Create Common Administrator in Unified Self-Service. 

 

Install log will mention "Execution of integration task (com.ca.smsi.installui.integration.tasks.CreateCASMAdminUserInOSOP) is true"

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