Hello! Welcome to June!
The following documents were published during the month of May, 2018 (15 most recent):
KB Doc
Doc Name
KB000097900
Formdesigner Date Field error
KB000097756
How to add a line break in Request note using addRequestNote method?
KB000098090
Additional columns in request list are blank
KB000098087
Cannot grant spadmin access to users using "ant add-spadmin-user"
KB000098126
Catalog requests aren't launching ITPAM jobs inconsistently
KB000097908
Currency conversion requirements
KB000098089
Non-MDB data sources broken after installing CP5 for Service Catalog 14.1
KB000097899
Request stuck in Approved state
KB000098049
Service Catalog 12.9.02 vulnerability - Apache Tomcat
KB000098051
Service Catalog 14.1.04 - Permission of Service Element lost after editing an attribute.
KB000098194
Request submission confirmation shown at the bottom of the page
KB000098245
Copy request feature is not working
KB000098355
cancel catalog request email notification template
KB000098386
cannot get into catalog GUI after upgrading to 17.1
KB000098379
Error while Logging in using certificate in USS while attempting login USS GUI
The following documents were the most frequently accessed entries during the month of May, 2018 (top 15 by hit count):
Total
KB000094254
Upgrade to 17.1 fails, often on configuring EEM
79
KB000007834
Java Deserialization Vulnerability with Service Catalog
43
KB000008380
"You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later
34
KB000015434
Download the latest applyptf utility.
32
KB000012894
enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose
28
KB000009714
Performance Tuning Parameters for Service Catalog
20
KB000075020
Example of an SM 14.1.05 SO01140 CP5 installation
19
KB000007667
UNinstalling USS shows "WINDOWS ERROR 2 OCCURRED WHILE LOADING THE JAVA VM"
18
KB000093110
Request email notifications not sent out after cumulative 5 is installed.
16
KB000095252
Services on Catalog Server are not starting
15
KB000016745
Does Service Catalog 17.0 supports SAML authentication?
14
KB000009946
Form Caching feature in ehcache.xml and its impact
13
KB000074356
Login page when viewing a Service Catalog attachment via Service Desk
KB000093063
Do I need to configure a Service Catalog cluster if I'm using a hardware load balancer?
KB000095918
14.1.05 issues after 14.1 CP5
Tech Doc of The Month:
Tech Doc ID: KB000098390
Title: SM 17.1 installer failed at auto-integrating with product(s) task while doing catalog upgrade
Scenario: Upgrade failing at Integrating the products. Issue with Create Common Administrator in Unified Self-Service.
Install log will mention "Execution of integration task (com.ca.smsi.installui.integration.tasks.CreateCASMAdminUserInOSOP) is true"