Symantec Access Management

Tech Tip : CA Single Sign-On : Unable to create the Policy Store Schema with Apache Directory configured as a Policy Store 

Sep 17, 2018 06:19 AM

Issue

 

I installed Policy server 12.8 on Centos 7.

I have tried to configure Apache Directory (ApacheDS LDAP server) as a policy store and I am getting the below error while importing the policy store data definitions with the command ./XPSDDInstall SmMaster.xdd

 

LDAPError: 81. LDAP error 81. Can't contact LDAP server
Unable to create policy store branch under root DN

 

The smps log also reports error:

 

[13472/140073632626496][Wed Aug 22 2018 13:33:09][SmLdapBulkSearch.cpp:198][CreateRoot][WARN][sm-xpsxps-01110] Unable to load the LDAP DSE. Reason: Can't contact LDAP server

 

How can i resolve this issue?

 


Environment

 

Policy server 12.8 on Centos 7
Apache Directory (ApacheDS LDAP server) set up a policy store (-> apacheds-2.0.0-M24-64bit)

 


Cause


Apache Directory (ApacheDS LDAP server) is not a supported LDAP Directory

 


Resolution

 

Please use one of the supported LDAP Directory listed in the platform support matrix

https://support.ca.com/phpdocs/7/5262/5262-12-8-platform-support-matrix.pdf

 


Additional Information

 

https://support.ca.com/phpdocs/7/5262/5262-12-8-platform-support-matrix.pdf

 

 

KD : KB000115117

Statistics
0 Favorited
1 Views
0 Files
0 Shares
0 Downloads

Related Entries and Links

No Related Resource entered.