CA ITSM - Ask a Question, Get an Answer (September 21 - September 28)

Document created by Chris_Hackett Employee on Sep 21, 2018
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


Data Migration from HP Service Manager to CA SDM 

Make it Urgent! function on USS 

Get the status of service item (not the request) 

Best Practices for Customer Survey Scoring 

No IBM PVU , ORACLE Core Value for Processor  

Metric calculation stuck in BSI 

Quick profile impose conditional search on configuration item field 

Sprectrum /NMS integration with CA SDM 

How to Convert query ITCM in modeldata Xtraction 


Thank you for all your efforts!