CA will be conducting maintenance updates on the Customer Support Portal.  During this time, the access to License Keys and Solutions will be unavailable. We apologize for any inconvenience this may cause.

Document created by adash01 Employee on Oct 25, 2018
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CA will be conducting maintenance updates on the Customer Support Portal.  During this time, the access to License Keys and Solutions will be unavailable. We apologize for any inconvenience this may cause.

 

Starts:  Saturday, October 27, 2018, at 04:00 a.m. ET
Ends:    Saturday, October 27, 2018, at 10:00 a.m. ET

Scheduled Outage Details for Saturday, October 27th from 4:00 AM to 10:00 AM EDT.                                                            

                                                               

USERS AFFECTED:                                                          

All customers that use CA Support Online (CSO) or CA Mainframe Software Manager (MSM) to download solutions.                                     

                                                                          

Customers using CA SMP/E Receive Order to download PTFs or HOLDDATA will not be impacted.                                                               

                                                                          

OUTAGE IMPACT:                                                            

Download of product installation files and PTF maintenance within MSM will not be available.  Solution searches and downloads within CSO will not be available.                                                         

                                                                          

To minimize impact please download any maintenance packages needed prior to the outage.                                                           

                                                                          

If you need to acquire any critical maintenance during this outage, please contact CA Technical Support.  

 

 

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