CA ITSM - Ask a Question, Get an Answer (November 16 - November 23)

Document created by Chris_Hackett Employee on Nov 16, 2018
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


Creating a request from a html page outside of SDM and skipping SDM confirmation form 

Project Management help need in CMDB Scope Creation and Requirement Gathering 

Is it possible to get the time and date of ticket when assigned to a group? 

New Menu Item to update incident 

Integration between Service Desk and UIM 

Export a single tenant and import into another environment 

How to filter Change tickets based on existence of attached CIs? 

Anyone Project Managed CMDB Implementation Recently? 

Date functions on Spel 


Thank you for all your efforts!


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