CA ITSM - Ask a Question, Get an Answer (November 30 - December 7)

Document created by Chris_Hackett Employee on Dec 3, 2018Last modified by Chris_Hackett Employee on Dec 3, 2018
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


Is it possible to get the time and date of ticket when assigned to a group? 

New Menu Item to update incident 

Integration between Service Desk and UIM 

Export a single tenant and import into another environment 

How to filter Change tickets based on existence of attached CIs? 

Anyone Project Managed CMDB Implementation Recently? 

Date functions on Spel 

Arguments with no value in js function (list_***.htmpl form) 

Canvas HTML 5 - CA Service Desk 

How would I customize the Survey to the example shown below 

Troubles using lsEnd sort variable when list of tickets is very large 

Jaspersoft Roles Security 

Disable that double-click is possible on submit button 


Thank you for all your efforts!


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