CA ITSM - Ask a Question, Get an Answer (January 11 - January 18)

Document created by Chris_Hackett Employee on Jan 11, 2019
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.



List of Shared Fields for APM and CMDB 

How to get the "affected end user tenant" value creating a request (in runtime) 

REST XML payloads with base64 method to upload the attachments through SOAP UI 

how open in edit mode a link of lookup field 

Upgradation from CASM 12.7 to 17.1 


Thank you for all your efforts!