CA Automation Point
To: CA OPS/MVS Event Management and Automation Customers
From: The CA Technologies Automation Point Product Team
Subject: End of Service Announcement for CA Automation Point 11.5.x
CA Technologies, a Broadcom Company, is continually working to improve our software and services to best meet the needs of our customers. In accordance with the CA End of Service Policy, please consider this email your written notification that we are discontinuing technical support for CA Automation Point 11.5.x effective July 31, 2020. The CA End of Service Policy can be found within the Working with CA Support guide available at https://support.ca.com and by navigating to the Support Policies link. This will allow our Development organization to more effectively focus its resources and add value to the next release of CA Automation Point. After July 31, 2020, CA Technologies will continue to make self-service support available until the end of your current maintenance term.
As a CA OPS/MVS customer, you are entitled to use CA Automation Point as an off-board automation companion product.
At this time, we encourage you to plan for the migration to CA Automation Point 11.6 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For more information about CA Automation Point, please visit the CA Automation Point page at CA Support Online (https://support.ca.com).
CA Technologies would like to make your upgrade to CA Automation Point 11.6 as straightforward as possible. We offer the following:
- The latest supported Version/Release of CA Automation Point, at no charge, as long as you have an active maintenance contract for CA Automation Point. Documentation to help you prepare for your upgrade to the new Version/Release can be viewed on the CA Automation Point pages at CA Support Online (https://support.ca.com/).
- CA Extended Support, a CA Technologies support offering, that extends support for CA Technologies software product Versions/Releases that have reached End of Service. CA Extended Support may be available for a limited time after the End of Service date. Please note that in most cases CA upgrade services will provide a more cost effective and valuable approach than CA Extended Support alone. Please visit our website, CA Support Online (https://support.ca.com/) for more information.
Thank you for your business.