CA ITSM - Ask a Question, Get an Answer (April 12 - April 19)

Document created by Chris_Hackett Employee on Apr 12, 2019
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It's great that we have such a vibrant community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every members' question so that no one goes away "empty handed".


AWESOME how everyone is pitching in helping each other out

Please do check out the questions below to offer your input.


Change Categories and Implementation Group 

Insert CI with GRLoader with a Group as the resource_contact. 

Can Maileater set the Close Status Field Description? 

Catalog table row - onClick function 

HTTP Post Action Type 

Xflow HTTPS Access 

SSL& LDAP settings 

Catalog request widget - Submit button 

Time consumed by SLA "effective hours" 

Automatic priority Requests 


Thank you for all your efforts!