Service Operations Insight

What's New

  • Welcome to the Service Operations Insight Community

    By: Christopher Hackett Christopher Hackett
    Welcome to the user community for CA Service Operations Insight.

    As you may have noticed this community has been used as a shared space between our CA Service Operations Insight and DX Operational Intelligence users. In an effort to enhance the user experience and avoid any extra "noise" that may not be relevant to our customers, we have decided to create two separate communities.

    This community will continue to be used for all things related to CA Service Operations Insight (SOI) - so if you have joined for that product, you are in the right place!

    For DX Operational Intelligence (DX OI) users and anyone interested in staying up to date on all things related to DX Operational Intelligence, please click here to join our new community. 

Search Community

Latest Discussions

  • Profile Picture

    Community Update: CA Service Operations Insight and ...

    By: Ashley George , 9 months ago

    Attention all community members,  As you may have noticed this community has been used as a shared space between our CA Service Operations Insight and DX Operational Intelligence users. In an effort to enhance the user experience and avoid any extra ...

  • Profile Picture

    missing autoimported CIs from the service list (Na ...

    By: stefan_ , 12 days ago

    Hi, auto import for spectrum connector is enabled in SOI and although i can see in Auditor that the service was updated by the CI, the CI is not displayed under the service in the Navigation/Services tree panel, so it seems that the service doesnt contain ...

Unanswered Threads

  • Profile Picture

    missing autoimported CIs from the service list (Na ...

    By: stefan_ , 12 days ago
    Posted in: Service Operations Insight

    Hi, auto import for spectrum connector is enabled in SOI and although i can see in Auditor that the service was updated by the CI, the CI is not displayed under the service in the Navigation/Services tree panel, so it seems that the service doesnt contain ...

  • Profile Picture

    Tomorrow! AIOps and Observability Virtual Summit (September ...

    By: David Hardman , 19 days ago
    Posted in: Service Operations Insight

    We are excited to present the AIOps & Observability Virtual Summit! Hear from industry experts such as Nick Lippis of ONUG and Andre Kindness of Forrester alongside your peers at organizations such as Broadridge, Telefonica O2 and Fujitsu. Learn how AIOps ...