Jan
14

CA Service Management Office Hours: A Live Online Chat (January 2016)

Created by Catherine Schuman Employee on Jan 4, 2016

Thursday, January 14, 2016 at https://catechnologies.webex.com/catechnologies/j.php?MTID=m73b0d21bec8b99d9ee683b0693d80eb2

Starts at 3:00 PM · Ends at 4:00 PM, GMT (Etc/GMT)

  • Catherine Schuman
  • PMO-DCN
  • kwilcox2

comm-office-hours.jpg

Dear Community Member,

 

Have a question about CA Service Desk, ITAM and/or CA Service Catalog? Connect with CA Technologies technical experts to get answers via Office Hours for CA Service Management. Our team is here to help you get more out of your technology. Join us for one hour Thursday, January 14th @ 10 AM ET. NOTE - No audio is provided and all Q&A happens via online chat, making it a truly ‘fun’ event.

 

What type of questions should you ask?

  • General Product Questions
  • Best practices
  • Commonly seen issues
  • Technical content and/or scenarios you want our technical information team to focus on.
  • Technical content and/or scenarios you would like our technical information team to NOT focus on.

What type of questions should you not ask?

  • Please DO NOT discuss support cases – You will need to open a ticket instead
  • Please DO NOT discuss support of customizations

 

Click here register, add to calendar and join the day of.

*Please note that there is no audio. This is for you to submit your questions only and our experts will respond using WebEx.

https://catechnologies.webex.com/catechnologies/j.php?MTID=m73b0d21bec8b99d9ee683b0693d80eb2