Jan
30

CA ITSM Community Webcast - Integrating CA Service Management for Greater Value – January 30th 11:00AM ET

Created by Chris_Hackett Employee on Jan 8, 2018

Tuesday, January 30, 2018 at https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e558729e27d176feb6b61aaae73c61c80

Starts at 4:00 PM · Ends at 5:00 PM, GMT (Etc/GMT)

Integrating CA Service Management for Greater Value

 

ITSM plays an ever-increasing role in the broader IT environment and as such, there lies opportunity to derive and show more business value from your investment in CA Service Management or CA Service Desk Manager. This webcast will explore many process areas where ITSM can play in this picture, like event and availability management, service portfolio management, change management, asset management, and others. Using CA Service Management as the example, it will present the integration points, how to make them happen from a technology and data perspective, and the business outcomes and value that may result. You’ll hopefully take away many ideas where you can gain more value from your investment in CA.

 

Presented by Brian Poissant - Sr Principal Engineering Services Architect, CA Technologies, Amy Chenard - Sr Principal Engineering Services Architect, CA Technologies

 

***The option to "Add to your calendar" is in the "Actions" menu in the upper right of your screen.***

 

Event address for attendees:

https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e558729e27d176feb6b61aaae73c61c80 

 

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Teleconference information
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To receive a call back, provide your phone number when you join the event, or call the number below and enter the access code.
Call-in toll-free number: 1-8663766162 (US)
Call-in number: 1-8167889003 (US)
Show global numbers: https://www.tcconline.com/offSite/OffSiteController.jpf?cc=6907852685
Conference Code: 690 785 2685

 

https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e558729e27d176feb6b61aaae73c61c80