CA ITSM Community Webcast - CA Service Management 17.1 – Overview and Drill-down – February 12th 11:00AM ET

Created by Chris_Hackett Employee on Jan 10, 2018

Monday, February 12, 2018 at https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e4201bb6bc261348f65a26976508154f2

Starts at 4:00 PM · Ends at 5:00 PM, GMT (Etc/GMT)

CA Service Management 17.1 – Overview and Drill-down


Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You’ll also learn about enhancements to xFlow in the areas of workflow, SLA management and ticket attributes, as well as improved license usage and maileater capabilities. This webcast will include a demonstration of the new features, how to get the new release, what value you can expect and a live Q&A.


Presented by Dheeraj Pershad Product Management (CA) and Rajeev Kumar Product Management (CA)


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