Feb
22

CA ITSM Community Webcast - Repeat: CA Service Management 17.1 – Overview and Drill-down – February 22nd 11:00AM ET

Created by Chris_Hackett Employee on Jan 10, 2018

Thursday, February 22, 2018 at https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e939a6035fe67a453c0ad918c6463cc2c

Starts at 4:00 PM · Ends at 5:00 PM, GMT (Etc/GMT)

Repeat: CA Service Management 17.1 – Overview and Drill-down

 

Hear directly from Product Management experts about our newest release, CA Service Management 17.1. You’ll hear about new features including self-service business intelligence and an app launcher in xFlow. You’ll also learn about enhancements to xFlow in the areas of workflow, SLA management and ticket attributes, as well as improved license usage and maileater capabilities. This webcast will include a demonstration of the new features, how to get the new release, what value you can expect and a live Q&A.

 

Presented by Dheeraj Pershad Product Management (CA) and Rajeev Kumar Product Management (CA)

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Event address for attendees:

https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e939a6035fe67a453c0ad918c6463cc2c 

https://catechnologies.webex.com/catechnologies/onstage/g.php?MTID=e939a6035fe67a453c0ad918c6463cc2c