Mar
12

[Webcast] CA Service Management 17.2 – Overview and Drill-down – March 12, 2019 @11 a.m. ET

Created by Chris_Hackett Employee on Jan 23, 2019

Tuesday, March 12, 2019 at https://broadcom.webex.com/broadcom/j.php?MTID=m74d3cacc3fb5f0a79c847fa457f739f2

Starts at 3:00 PM · Ends at 4:00 PM, GMT (Etc/GMT)

CA Service Management 17.2 – Overview and Drill-down

  • Hear directly from Product Management experts about our upcoming release, CA Service Management 17.2. This webcast will include details and demonstrations of the new capabilities, how to get the new release, what value you can expect and a live Q&A.  New capabilities include:
    • Service Point, your new business user self-service
    • A new mobile app for self-service
    • Expansion of Insights (reporting) including the addition of transactional data and support for Problem, Change and Configuration Management domains  
    • Expanded personalization and other capabilities for xFlow
Speakers:
  • Allen Houpt, ITSM Product Marketing
  • Rajeev Kumar, ITSM Product Owner
  • Dheeraj Preshad,  ITSM Product Management

 

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Event address for attendees:

https://broadcom.webex.com/broadcom/j.php?MTID=m74d3cacc3fb5f0a79c847fa457f739f2 

https://broadcom.webex.com/broadcom/j.php?MTID=m74d3cacc3fb5f0a79c847fa457f739f2