Split Mail Eater Responses

Idea created by sam.cohen on Aug 14, 2013
    • sam.cohen

    We use inbound e-mail extensively and have the feature turned on for an initial bounceback message to the sender.
    We would like to only send back the FAILURE message, as the successful one results in a standard "Initial" message from the ticket.  Can the configuration of these responses be split to allow one or the other?