Enable the use of SSL/TLS encryption to SMTP of SDM, to connect to e-mail servers which use this type of encryption.
As far as I know, TLS is supported for outgoing mails (notifcations) and incoming mails (pdm_maileater) since version 12.9.
Can this be marked Delivered?
Yes, this idea is old, for version 12.6.
This feature was delivered with the 12.9 release of Service Desk Manager.
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