LIMIT IN RESOLUTION KB

Idea created by eduardo.lagrave on Aug 9, 2013
    Not planned
    Score9
    • ken.kasmar
    • lukasz.tkaczewski
    • a7752
    • mirza
    • javajam
    • Stephanie_Maehr
    • Paul_Coccimiglio
    • ca.portal.admin
    • eduardo.lagrave

    We manage large documents, usually up to 23608 characters.

    I checked that the maximum number of character allowed are 256000 (TEC511621).

    But a document (with tables or prhases spaces separated) that has 23608 characters (with spaces) growing to 35771 characters after parsing to HTML is applied. Because the system adds HTML tags.

    So, then can’t saved to KB.

    We need increase the maximum number of characters by resolution field.