Enhanced MIM (Major Incident Management)

Idea created by sam.cohen on Jul 18, 2013
    Not planned
    Score1
    • sam.cohen

    Our MIM team requested the attached enhancement, and we think CA could levergage/extend this to be more generic.  The only item in our custom solution that is not directly applicable is our limiting the selection as to who on the MIM team managed the major incident to a specific group.  Also, it will be enormously helpful if the Country table had a relationship to a "region" table, for different types of regions -- in our case, specifically, geographic and business.  Further, the Country table should have a column for the ISO country codes.  We currently use the description field, but it allows us to keep the countries current and link to our internal business data on countries.
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