update status 'same status' log

Idea created by radu_nicoara on Aug 8, 2013
    Not planned
    Score1
    • radu_nicoara

    Client is requesting that when they go to activities->update status in a ticket, and they keep the status opened, but keep the same status, a log comment be added. They want to be able to save "hold type" this way. That is a custom field.

     

    THis request is for 12.6 as in 12.7 this is already happening.