Identify and Terminate Web User Sessions

Idea created by Paul_Coccimiglio Employee on Sep 16, 2013
    Not planned
    Score13

    It would be helpful to have a way to identify and then kill/terminate a specific user that is connected to a webengine.

    This feature will help prevent outages caused by users running automation tools against Service Desk.

    In addition, this would help with performance issues where the web-engine is overloaded or users do not exit ServiceDesk using the "Logout" link